Terms and conditions

This website is owned and operated by VIV Net Technologies. The company is registered under the federal laws of Canada (hereinafter “VIV Net”).


The Terms and Conditions apply to your access and use of this Website. Please read these Terms and Conditions carefully.
By continuing to access and use the Website, you are considering to have understood and agreed to all the terms and conditions contained herein.

All information or advice provided as part of this Website is intended to be general in nature and you should not rely on it in connection with the making of any decision.
VIV Net tries to ensure that all information provided as part of this Website is up to date at the time of inclusion on the Website but does not guarantee the completeness of such information.
All content, information and advice is provided on an “as is” basis and VIV Net hereby expressly disclaims all liability for any action you may take as a result of relying on such content, information or advice or for any loss or damage suffered by you as a result of you taking this action.
VIV Net does not warrant the full security of this Website nor does it warrant that functions or materials accessible from or contained in this Website will work uninterrupted or error free.
Should any part of this Website offer you the opportunity to join in or read from a forum, please be aware that any communications posted on the forum represent only the views of the individual who posted such communication.
VIV Net reserves the right to monitor any information transmitted or received through any communication by the mean of this Website. Any materials, review or communication may be at any time removed or blocked at the sole discretion of VIV Net and without prior notice.
All content, information and advice is provided on an “as is” basis.
Neither VIV Net shall be liable for any damages either direct, indirect, special, consequential, punitive or other damages (such as financial losses, loss of data, loss of profits, loss of business, and business interruption) arising out of the use of or inability to use this Website or the content, including any damage to or any virus that may infect your communication equipment.

Use of this Website
You may access any part of the Website and print off copies of none secured information in all of the pages for your own personal reference.
You may not distribute, publish, broadcast, reproduce, alter or tamper with in any way, or otherwise use any material contained in the Website except as set for you may above without our express written consent.

Online account security
You acknowledge and agree that you are responsible for maintaining the confidentiality of any passwords associated with any account you use to access or use this Website and that you will be solely responsible to VIV Net for all activities that occur under your account.
In the event you become aware of any unauthorized use of your password or your account, you shall notify VIV Net immediately.

Copyright and Trade-marks
This Website contains materials, including text, photographs, videos, and other images and sound, which are protected by copyright and/or other intellectual property rights.
All copyright, trademarks and other intellectual property rights in those materials are either owned by VIV Net or have been licensed to it by the owner(s) of those rights so that they may be used as part of this Website. You may not use these trade-marks in any form without written consent of the trade-mark owner.
VIV Net is under no obligation to keep your information or materials confidential.

Operating the Website
VIV Net may change the format and content of this Website at any time.
VIV Net may change these Terms and Conditions from time to time.
VIV Net may suspend the operation of this Website for support or maintenance work, in order to update the content or for any other reason.
VIV Net reserves the right to terminate access to this Website at any time and without notice.
VIV Net operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
Data Protection
Personal details provided to VIV Net through this Website will only be used in accordance with our online commerce policies.

Online commerce policies

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with VIV Net online commerce you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. VIV Net retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be VIV Net or may in some cases be a third party. Where a contract is made with a third party VIV Net is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

(c) Payment
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

These Terms and Conditions are governed by and to be interpreted in accordance with the laws of the Canada and in the event of any dispute arising in relation to these Terms and Conditions or any dispute arising in relation to the Website the Canada courts will have exclusive jurisdiction over such dispute, unless mandatory applicable law requires otherwise.
If you breach these terms and conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Use of, and copying from, this site is subject to our Terms and Conditions.